What services does BillBits support?
BillBits powers instant prepaid mobile recharges and DTH top-ups across all major Indian operators. We continuously onboard new operators and regional packs so your customers always have the latest plans.
Frequently asked questions
Everything you need to know about running mobile and DTH recharges with BillBits.
How quickly are recharges processed?
Most transactions complete within a few seconds. Our platform monitors operator gateways in real time and automatically retries if a network experiences temporary downtime.
How are wallet balances secured?
Wallet money is stored in segregated accounts and reconciled daily. Every add-money event requires OTP-backed payment and is tracked for audit.
Can I download detailed statements?
Yes. Visit the Transaction History page inside your dashboard to export add-money and recharge statements filtered by date range.
How do I raise a dispute?
If a recharge is pending beyond operator SLAs, contact us on WhatsApp at +91 60026 55912 with the transaction reference. Our support team will escalate immediately.